THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE OF PT. SARASWANTI ANUGERAH MAKMUR MEDAN BRANCH
DOI:
https://doi.org/10.37403/mjm.v10i2.716Keywords:
Job Satisfaction, Employee Performance, Quantitative MethodsAbstract
This research aims to analyze the influence of job satisfaction on employee performance at PT. Saraswanti Anugerah Makmur Medan Branch. The research method used is quantitative, using survey techniques to distribute questionnaires to company employees. The research sample was taken randomly with a total of 143 employees, and the data was analyzed using simple linear regression to determine the relationship between job satisfaction variables and employee performance. The research results show that job satisfaction positively and significantly influences employee performance. The higher the job satisfaction employees feel, the better the resulting performance. These findings indicate that company management needs to pay attention to factors that influence job satisfaction, such as compensation, work environment, and career development, to increase employee productivity and loyalty. This research also provides implications for companies to focus more on policies that support balance between employees' work and personal lives to increase their satisfaction and performance. Suggestions for further research are to expand the variables studied and use the mixed method to gain a deeper understanding of other factors that influence employee performance.References
Arifin, A., Harahap, M. A. K., Aziz, N., Nur, M., & Pranata, S. (2023). The Analysis of Role of Job Satisfaction and Motivation on Teachers Performance in Integrated Islamic High School. Journal on Education, 5(4), 14385–14389. https://doi.org/10.31004/joe.v5i4.2475
Chan, X. W., Kalliath, T., Brough, P., O’Driscoll, M., Siu, O. L., & Timms, C. (2017). Self-Efficacy And Work Engagement: Test Of A Chain Model. International Journal of Manpower, 38(6), 819–834. https://doi.org/10.1108/IJM-11-2015-0189
Darma, I. N. A. S., Surya, I. B. K., & Suwandana, I. G. M. (2019). Job Satisfaction Moderate In Self-Leadership On Job Performance. International Research Journal of Management, IT and Social Sciences, 6(6), 270–277. https://doi.org/10.21744/irjmis.v6n6.809
Edi. 2022. Manajemen Sumber Daya Manusia (Lingkungan Kerja) Ditinjau Dari Dimensi Perilaku Organisasi Dan Kinerja Karyawan. Lombok Tengah: Insan Cendekia Indonesia Raya.
Efendi, E., Harini, S., Simatupang, S., Silalahi, M., & Sudirman, A. (2021). Can Job Satisfaction Mediate the Relationship between Emotional Intelligence and Spiritual Intelligence on Teacher Performance? Journal of Education Research and Evaluation, 5(1), 136. https://doi.org/10.23887/jere.v5i1.31712
Gómez-Mejía, L. R., Balkin, D. B., & Cardy, R. L. (2016). Managing Human Resources. In Nuevos sistemas de comunicación e información (8th ed.). Pearson Education.
Haerani, S., Sumardi, Hakim, W., Hartini, & Putra, A. H. P. K. (2020). Structural Model Of Developing Human Resources Performance: Empirical Study Of Indonesia States Owned Enterprises. Journal of Asian Finance, Economics and Business, 7(3), 211–221. https://doi.org/10.13106/jafeb.2020.vol7.no3.211
Hartini, H., Sudirman, A., & Wardhana, A. (2021). MSDM (Digitalisasi Human Resources). Media Sains Indonesia.
Inrawan, A., Tridianty Sianipar, R., Pandapotan Silitonga, H., Sudirman, A., & Dharma, E. (2022). Predictors Affecting Millennial Generation Work Satisfaction in Pematangsiantar City: a Quantitative Approach. Applied Quantitative Analysis (AQA), 1(2), 1–14. https://doi.org/10.31098/quant.747
Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90–103.
Irwansyah, R., Syahputra, D., Ningsih, S., Hasan, M., Kristanto, T., Nugroho, L., Marwan, D., Febrianty, Sudirman, A., & Sudarmanto, E. (2021). Marketing Digital Usaha Mikro. Widina Bhakti Persada.
Jehanzeb, K., & Mohanty, J. (2018). Impact of Employee Development on Job Satisfaction and Organizational Commitment: Person–Organization Fit As Moderator. International Journal of Training and Development, 22(3), 171–191. https://doi.org/10.1111/ijtd.12127
Lie, D., Dharma, E., & Sudirman, A. (2021). Measurement of Teacher Performance in Pematangsiantar City Middle School Through Teacher Certification , Motivation , and Job Satisfaction. Proceedings of the 2nd Annual Conference on Blended Learning, Educational Technology and Innovation (ACBLETI 2020) Measurement, 560(Acbleti 2020), 396–401.
Mangkang, P., & Chutima, P. (2022). The Impact of Organisational Climate on Employee Engagement and Performances in a Multinational Oil and Gas Exploration and Production Company in Thailand. Engineering Journal, 26(8), 53–66. https://doi.org/10.4186/ej.2022.26.8.53.
Masram., Mu’ah. 2017. Manajemen Sumber Daya Manusia Profesional. Sidoarjo: Zifatama Publisher.
Mathis, L., & Jackson, J. H. (2011). Human Resources Management. Salemba Empat.
Messmann, G., Evers, A., & Kreijns, K. (2022). The Role of Basic Psychological Needs Satisfaction in The Relationship Between Transformational Leadership and Innovative Work Behavior. Human Resource Development Quarterly, 33(1), 29–45. https://doi.org/10.1002/hrdq.21451
Mikkelsen, A., & Olsen, E. (2018). The Influence Of Change-Oriented Leadership On Work Performance And Job Satisfaction In Hospitals – The Mediating Roles Of Learning Demands And Job Involvement. Journal Leadership in Health Services, 23(1), 33–47.
Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An Empirical Study on The Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted Through Employee Engagement, Organizational Commitment And Job Satisfaction in The Thai Automobile Parts Manufacturing Industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170–179. https://doi.org/10.3390/joitmc7030170.
Natalia C. P. Paparang., William A. Areros., Ventje Tatimu. 2021. Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado. Productivity, Vol. 2 No. 2
Nugraha, I. P. J., & Wayanmujiati, N. (2020). The Effect of Organizational Justice on Job Satisfaction and Employee Performance of PT . Merapi Utama Pharma. American Journal of Humanities and Social Sciences Research (AJHSSR), 4(11), 223–229.
Reizer, A., Brender-Ilan, Y., & Sheaffer, Z. (2019). Employee Motivation, Emotions, and Performance: A Longitudinal Diary Study. Journal of Managerial Psychology, 34(6), 415–428. https://doi.org/10.1108/JMP-07-2018-0299
Rosalia, P. D., Mintarti, S., & Heksarini, A. (2020). The Effect of Compensation and Motivation on Job Satisfaction and Employee Performance at SMK Medika Samarinda. Saudi Journal of Business and Management Studies, 5(7), 448–454. https://doi.org/10.36348/sjbms.2020.v05i07.009
Sajid, M. (2016). The Impact of Job Satisfaction and Knowledge Sharing on Employee Performance. Journal of Resources Development and Management, 21(1992), 16–23.
Silalahi, M., Abdurohim, A., Romy, E., Candra, V., & Sudirman, A. (2022). The Involvement Locus of Control, Servant Leadership, and Innovative Work Behavior to Improve Teacher Performance Marto. Jurnal Pendidikan Progresif, 12(2), 751–763. https://doi.org/10.23960/jpp.v12.i2.202227
Simatupang, S., Dharma, E., Ambarita, M. H., Indajang, K., & Sudirman, A. (2022). Analysis of the Effect of Innovative Work Behavior in terms of Psychological Empowerment and Knowledge Sharing. International Journal of Scientific Research and Management, 10(11), 4196–4202. https://doi.org/10.18535/ijsrm/v10i11.em06
Sofiyan, S., Agustina, T., Siahaan, R., Simatupang, S., & Sudirman, A. (2022). Testing the Relationship between Employee Engagement and Employee Performance : The Urgency of Self Efficacy and Organizational Justice as Predictors. The 3rd International Conference on Advance & Scientific Innovation (ICASI), 2022(3), 425–440. https://doi.org/10.18502/kss.v7i10.11382
Toth, I., Heinänen, S., & Nisula, A. M. (2020). Personal Resources And Knowledge Workers’ Job Engagement. International Journal of Organizational Analysis, 28(3), 595–610. https://doi.org/10.1108/IJOA-07-2019-1830
Wang, T. K., & Brower, R. (2019). Job Satisfaction Among Federal Employees: The Role of Employee Interaction With Work Environment. Public Personnel Management, 48(1), 3–26. https://doi.org/10.1177/0091026018782999
Xuecheng, W., Iqbal, Q., & Saina, B. (2022). Factors Affecting Employee’s Retention: Integration of Situational Leadership With Social Exchange Theory. Frontiers in Psychology, 13(July), 1–13. https://doi.org/10.3389/fpsyg.2022.872105
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish in Maker: Jurnal Manajemen agree to the following terms:
- Authors retain copyright and grant the jurnal right of first publication with the work simultaneously licensed under a Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).