THE EFFECT OF TRAINING AND DEVELOPMENT, COMPENSATION AND ORGANIZATIONAL POLICIES ON THE PERFORMANCE OF EMPLOYEES OF THE REGIONAL REVENUE AGENCY OF RIAU ISLANDS PROVINCE

Mira Yunita, Muhammad Donal Mon

Abstract


The purpose of this study was to determine the effect of training and development, compensation, and organizational policies on employee engagement and to determine the mediating role of employee engagement in the relationship between training and development, compensation, and organizational policies on employee performance. The number of samples used was 201 employees spread across 7 districts/cities in the working area of the Riau Island Regional Revenue Agency. Data collection was carried out using a questionnaire that was distributed via Google form using the Partial Least Square (PLS) data analysis method. The results of the study reveal that training and development, compensation, and organizational policies have a positive and significant impact on employee engagement. Employee engagement mediates the relationship between the independent variables and have a positive and significant impact on employee performance.


Keywords


Compensation; Employee Engagement; Employee Performance; Organizational Policies; Training Development

Full Text:

PDF

References


Abdullahi, M. S., Adeiza, A., Abdelfattah, F., Fatma, M., Fawehinmi, O., & Aigbogun, O. (2022). Talent management practices on employee performance: a mediating role of employee engagement in institution of higher learning: quantitative analysis. Industrial and Commercial Training, 54(4), 589–612. https://doi.org/10.1108/ICT-10-2021-0075

Anita, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008

Antony. (2019). The Effect of Work Environment, Leadership, Compensation and Job Training on Employee Engagement of 4-Star Hotels in Batam. Jesya (Journal of Sharia Economics & Economics), 2(1), 96–107.

Daraba, D., Ismiyarto, I., &; Nurhascaryani, P. (2019). Implementation of CPNS recruitment as a form of bureaucratic reform in Bogor Regency. Scientific Journal of Wahana Bhakti Praja, 9(1), 109–122. https://doi.org/10.33701/jiwbp.v9i1.319

Donald, Mon, M. &; J. (2022). Analysis of the Effect of Emotional Intelligence, Motivation and Organizational Fairness on Employee Performance with Organizational Citizenship as a Mediation Variable. Mirai Journal of Management, 7(1), 113–126.

Gill, P. S., Dugger, J., & Norton, F. (2014). The relationship between compensation and selected dimensions of employee engagement in a mid-sized engineering services firm. Journal of Technology, Management, and Applied Engineering, 30(1), 1–12.

Gupta, M., Ganguli, S., & Ponnam, A. (2015). Factors affecting employee engagement in India: A study on offshoring of financial services. Qualitative Report, 20(4), 498–515.

Handoko, T. H. (2001). Personnel and human resources management, second edition. Yogyakarta: Mr. https://scholar.google.co.id/scholar?hl=en&as_sdt=0,5&cluster=12208115720771875671

Indriyani, A. U,; & Ignatius, H. (2016). Effect of Compensation and Benefit To Employee Engagement Through Organisation Brand in Indonesia’s Startup Company. Jurnal Manajemen Dan Bisnis Sriwijaya, 14, 515–524.

Gaddafi, M., & Lestari, I. D. (2022). The Effect of Award, Training and Development and Leadership on Employee Engagement (Case Study on Star Hotel Employees in Riau Islands). Jesya (Journal of Islamic Economics & Economics), 5(1), 1106–1114. https://doi.org/10.36778/jesya.v5i1.699

Koodamara, N. K.; & Thomas, B. (2016). Procedural Justice, Distributive Justice and Interactional Justice as the antecedents of Employee Engagement. IJSR - INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH, ISSN No 2277 - 8179, 2277, 707–709. https://www.worldwidejournals.com/international-journal-of-scientific-research-(IJSR)//articles.php?val=OTQ0OA==&b1=157&k=40

Kumar Praida, P., & Kumar Sundaray, B. (2020). Training and Employee Engagement: An Impact Analysis. Journal of University of Shanghai for Science and Technology, 22(11), 302–317.

Millena, R., &; Donal Mon, M. (2022). Analysis of the effect of training and development compensation on employee retention with job satisfaction as mediation in manufacturing employees of Tunas Bizpark Batam City. Jwm (Journal of Management Insights), 10(3), 157–166. https://doi.org/10.20527/jwm.v10i3.220

Nasir, M. & A. A. (2020). The Antecedents of Employee Engagement among the Staff of A Company. Studies in Indian Place Name, 40(70), 2716–2726.

Ngaochai, S., & Amara, V. (2021). The Impact of Employee Engagement on Employee Performance: A Case Study of Multinational Corporations in Thailand. Journal of Asian Finance, 8(5), 1091–1097. https://doi.org/10.13106/jafeb.2021.vol8.no5.1091

Qadir, D., & Salih, M. (2020). The Impact of Green Human Resources Management Practices on Organizational Excellence: An Empirical Study. Management and Economics Research Journal, 6(3), 2020. https://doi.org/10.18639/MERJ.2020.1119826

Rivai, V., &; Basri, P. A. (2005). The Right System to Assess Employee Performance and Improve Company Competitiveness. Jakarta: PT. RajaGrafindo Persada. https://scholar.google.co.id/scholar?hl=en&as_sdt=0,5&cluster=1398496316692719025

Rosmaini. &, &; Cape, H. (2019). The influence of competence, motivation and job satisfaction on employee performance. Maneggio: Scientific Journal of Master of Management, 2(1), 1–15. https://doi.org/10.30596/maneggio.v2i1.3366

Saxena, V., & Srivastava, R. K. (2015). Impact of Employee Engagement on Employee Performance-Case of Manufacturing Sectors. Www.Ijmrbs.Com, 4(2), 139–174. https://www.semanticscholar.org/paper/IMPACT-OF-EMPLOYEE-ENGAGEMENT-ON-EMPLOYEE-OF-Saxena-Srivastava/aa9e6185b54c606588cc8d3c4b17aa423304a9ad

Scott, S. G. B. (2013). Managing Human Resources. In Cencage Learning (Vol. 31, Issue 2). South Western: Cengange Learning. https://doi.org/10.2307/2522408

Sendawula, K., Nakyejwe Kimuli, S., Bananuka, J., & Najjemba Muganga, G. (2018). Training, employee engagement and employee performance: Evidence from Uganda’s health sector. Cogent Business and Management, 5(1), 1–12. https://doi.org/10.1080/23311975.2018.1470891

Setiadiputra, R. P. Y. (2017). The Urgency of Sustainable HR Competency Development Programs in the Government Environment. Journal of SAWALA, 5(1), 16–22.

Six, F., & Sorge, A. (2008). Creating a High-Trust Organization: An Exploration into Organizational Policies that Stimulate Interpersonal Trust Building. Journal of Management Studies, 45(5), 857–884. https://doi.org/10.1111/J.1467-6486.2007.00763.X

Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., Herlitah, Sariwulan, T., & Nikensari, S. I. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance PT. Bank XYZ (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.

Sundaray, B. K. (2011). Employee Engagement : A Driver of Organizational Effectiveness. European Journal of Business and Management, 3(8), 53–60.

Tharanya, V., Vijayakumar Gajenderan., & N. N. (2020). Impact of Employee Engagement on Organizational Effectiveness. Global Journal of Economics and Business Administration, 7(04), 4051–4061. https://doi.org/10.28933/gjeba-2018-01-1001

Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013). Employee engagement, organisational performance and individual well-being: Exploring the evidence, developing the theory. International Journal of Human Resource Management, 24(14), 2657–2669. https://doi.org/10.1080/09585192.2013.798921

Uppal, A., Sharma, I., & Dhiman, R. (2021). Student Satisfaction as an Antecedent to Employee Engagement among Edupreneurs: A Review and Future Research Agenda. World Review of Entrepreneurship Management and Sustainable Development, April.

Wahyudi, F. (2014). The role of competence in improving the performance of employees of the Social Section of the Regional Secretariat of East Kutai Regency. Journal of Paradigms, 3(2), 186–197.

Wushe, T., & Shenje, J. (2019). The antecedents of employee engagement and their effect on public sector service delivery: The case study of government departments in harare. SA Journal of Human Resource Management, 17, 1–11. https://doi.org/10.4102/sajhrm.v17i0.1082

Yuningsih, N. (2018). Implementation of employee performance management in government agencies. Journal of Entrepreneur Development, 19(2), 141. https://doi.org/10.33370/jpw.v19i2.133




DOI: https://doi.org/10.37403/mjm.v9i2.594

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Maker: Jurnal Manajemen

Maker: Jurnal Manajemen is Indexed By:

             

Publisher: DEPARTMENT OF MANAGEMENT

Sekolah Tinggi Ilmu Ekonomi (STIE) SULTAN AGUNG
Jl. Surabaya No. 19 Pematangsiantar 21118, Sumatera Utara
E-mail: maker@stiesultanagung.ac.id

OAlogo

Creative Commons License

Maker: Jurnal Manajemen by The Department of Management STIE Sultan Agung is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.